Refund Policy
Last Updated: October 26, 2025
IMPORTANT NOTICE: GiftZoon.org operates as a pure educational platform with no commercial operations. We offer no product sales, no paid services, no gift card distribution, and no payment processing. This refund policy exists for clarity while reinforcing our commitment to 100% free educational content.
1. Nature of Our Service
GiftZoon.org provides free educational information about gift cards. Our services include:
- Free access to educational guides and articles
- Free safety tips and best practices
- Free informational resources
- Free educational support
Since all our educational content is provided free of charge, no refunds are applicable for accessing or using our website.
2. No Sales or Transactions
We want to be absolutely clear:
- We do NOT sell gift cards: You cannot purchase gift cards from us
- We do NOT process payments: No payment transactions occur on this website
- We do NOT charge for content: All educational content is free
- We do NOT have paid memberships: Access to information is always free
Since we do not sell anything, refund requests for purchases are not applicable to GiftZoon.org.
3. Third-Party Gift Card Purchases
If you purchased a gift card from a retailer or gift card issuer after reading information on our website:
- We are NOT responsible for processing refunds for gift cards purchased elsewhere
- We do NOT have access to retailer systems or payment processors
- We CANNOT process refunds on behalf of retailers or gift card issuers
- You must contact the retailer or gift card issuer directly for refund requests
4. Educational Information About Gift Card Refunds
While we cannot process refunds, we can provide educational information about how gift card refunds generally work:
4.1 Gift Card Refund Policies
Many retailers have specific policies regarding gift card refunds:
- Most physical gift cards are non-refundable once activated
- Digital gift cards are typically non-refundable after code delivery
- Some retailers may offer refunds for defective or non-activated cards with proof of purchase
- Refund policies often exclude partially used cards
- Policies vary widely between retailers - always check specific issuer terms
4.2 How to Request a Gift Card Refund
If you need to request a refund for a gift card purchased from a retailer:
- Keep your original receipt as proof of purchase
- Contact the retailer or gift card issuer as soon as possible
- Be prepared to provide card number, receipt, and reason for refund
- Follow the retailer's specific refund process
- Understand that many gift card purchases are final sales
5. Scam or Fraud Situations
If you were scammed into purchasing gift cards, we cannot provide refunds, but we can provide educational guidance:
5.1 Immediate Actions for Gift Card Scams
- Contact the gift card company immediately to report the fraud
- Contact your credit card company or bank if you used a card for purchase
- File a police report
- Report the scam to the FTC at reportfraud.ftc.gov
- Report to your state's consumer protection office
6. Newsletter Subscriptions
If you subscribed to our free educational newsletter:
- You can unsubscribe at any time at no cost
- No refund is necessary as the service is free
- Click the "unsubscribe" link in any newsletter email
- Or contact us at info@giftzoon.org to remove your subscription
7. Future Paid Services Disclaimer
Currently, all our services are free. If we ever offer paid services in the future:
- We will clearly communicate pricing and terms before any purchase
- We will implement a fair refund policy for paid services
- Refund terms will be clearly stated at the time of purchase
- This refund policy will be updated to reflect paid service terms
However, we have no current plans to charge for our educational content.
8. Data and Privacy
While not a traditional "refund," you have rights regarding your personal data:
- You can request deletion of your personal information (Right to Erasure)
- You can request a copy of data we hold about you (Right to Access)
- You can unsubscribe from communications at any time
- See our Privacy Policy for more information
9. Contact for Refund-Related Questions
If you have questions about refunds related to gift cards (not our website, as we don't sell anything), we can provide educational guidance:
giftzoon.org LLC
1455 Market Street, Suite 1200
San Francisco, CA 94103
United States
Email: info@giftzoon.org
Phone: +1 (628) 284-5719
10. Changes to This Policy
We reserve the right to modify this Refund Policy at any time. Changes will be effective immediately upon posting. We will update the "Last Updated" date when changes are made.
Final Clarification
To Summarize: GiftZoon.org does not sell products, services, or gift cards. All our educational content is provided free of charge. Therefore, refund requests for purchases from GiftZoon.org are not applicable. For refunds on gift cards purchased from retailers or issuers, you must contact them directly. We are here to provide educational information only.
Related Policies
Please also review our related policies:
