1. Current Status

As of this policy's last update:

• ✅ This website operates as a FREE information resource
• ✅ We do NOT charge for any content or services
• ✅ We do NOT process any payments or transactions
• ✅ All information is provided at no cost

2. What We DO NOT Sell

TO BE ABSOLUTELY CLEAR - We do NOT sell:

• ❌ Telecommunications services
• ❌ SIM cards or mobile devices
• ❌ Service activations or subscriptions
• ❌ Recharge cards or credit
• ❌ Internet or broadband services
• ❌ Any telecommunications products

3. Telecommunications Services Refunds

IMPORTANT NOTICE:

We CANNOT and do NOT process refunds for:

• Etisalat services or products
• du services or products
• Any other telecommunications provider's services
• Mobile plans, SIM cards, or devices
• Service activations or subscriptions

For refunds related to telecommunications services:

You MUST contact the telecommunications provider directly through their official customer service channels. We have NO ability to process refunds for telecommunications services.

4. Potential Future Paid Services

If we introduce any paid services in the future, they would be ONLY related to:

• Premium information or research reports (educational only)
• Access to enhanced educational content
• Educational webinars or online courses

Such services would be:

• Clearly identified as paid offerings
• Completely separate from telecommunications services
• Subject to specific terms and conditions
• Educational and informational in nature

5. Hypothetical Refund Terms

For any potential future paid services, refunds would typically be subject to:

• Request within 14 days of purchase
• Services not yet delivered or accessed
• Proof of purchase
• Reason for refund request

Non-refundable items would typically include:

• Services already delivered
• Digital content already accessed or downloaded
• Services purchased outside the refund period

6. Contact Information

For questions about this Refund Policy:

Email: info@etisalaeonline.org
Phone: +971 50 123 4567
Address: Dubai Internet City, Building 12, Office 201, Dubai, UAE

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be effective when posted on this page.